Trilingual Customer Service Representative – Spanish-English-Portuguese

Breaking News: TTEC obtained the “Great Place to Work” certification in MexicoBringing smiles is what we do at TTEC… for you and the customer. As a

Trilingual Customer Service Representative – Spanish-English-Portuguese

Breaking News: TTEC obtained the “Great Place to Work” certification in MexicoBringing smiles is what we do at TTEC… for you and the customer. As a Trilingual Customer Service Representative –Spanish-English-Portuguese working remote, you’ll be a part of creating and delivering amazing customer experiences while you also #ExperienceTTEC, an award-winning employment experience and company culture.

What You’ll Be Doing

Do you have a passion for helping others and giving them peace of mind? In this role, you’ll work to resolve the customer’s issues before escalating to the next level. Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile,



you’ll be the difference between their customer experience being just average or an exceptional one.

During a Typical Day, You’ll
- Answer incoming communications from customers
- Conduct research to provide answers for customers to resolve their issues

What You Bring To The Role
- Advanced Portuguese, English and Spanish written and spoken
- Technical support knowledge
- Ability to navigate through several web applications simultaneously (multitask)
- Competency using Microsoft Windows
- Remote position (only applicable for Ciudad de Mexico or State of Mexico)

What You Can Expect
- Supportive of your career and professional development
- An inclusive culture and community minded organization where giving back is encouraged
- A integral team of curious lifelong learners guided by our company values
- And yes...all the competitive performance bonus opportunities and benefits you'd expect and maybe a few that would pleasantly surprise you

A Bit More About Your Role

We

📌 Trilingual Customer Service Representative Spanish (Ciudad de México)
🏢 TTEC
📍 Ciudad de México