Build your Career with an Industry Leader
Multi-Color Corporation is the integral leader of premium printed label solutions, helping brands stand out in a competitive marketplace while inspiring positive consumer experiences. With a truly global network of over 12,000 teammates and facilities spanning across more than 25 countries, we strive to combine our global reach with the personalized touch of local service. Come join us as we revolutionize the packaging industry in supporting our customers to help create emotional connections with iconic brands.
The Customer Service Team delivers MCC Label’s World Class Service model by providing clear, concise, and timely information regarding our customers’ purchase orders and shipments . This requires obtaining and utilizing an in-depth knowledge of our customers and the products that we produce for them. This will be achieved by demonstrating analytical thinking, comprehending the use of Fort Dearborn’s business systems and exceptional communication skills
Responsibilities:
- Provide World-Class Customer Service




- Takes personal responsibility for their customers by providing a ccurate and timely information regarding purchase orders received.
- Manages the process of customer purchase orders from order entry through shipment by consistent and accurate communication with internal and external customers .
- Investigates the customer’s issues and seeks information about the underlying needs of the customer beyond those initially expressed .
- Effectively communicates and takes swift action to consistently exceed customer expectations to insure accessibility to information and assistance in resolution of issues.
- Committed to expanding their knowledge of Fort Dearborn Company’s products, services, and solutions .
- Work collaboratively within the plant
- Works co-operatively within diverse departments, groups and across the plant to achieve the plant goals . Demonstrates the ability to be a "good team player" by assisting oth

📌 Customer Service Representative (Ciudad de México)
🏢 MCC
📍 Ciudad de México