We are seeking a Cloud Engineer to support the engineering and maintenance of Azure Virtual Desktop (AVD) and multi-cloud environments. This role is responsible for the technical health of virtualized workspaces and general cloud infrastructure, combining project-based engineering with responsive customer support.
Key Responsibilities
- Technical Engineering: Deploy and maintain AVD host pools, workspaces, and application groups in accordance with established performance standards.
- Engineering & Customer Support: Perform troubleshooting and resolution for incidents and service requests, ensuring that support actions are grounded in data and presente customer impact.
- DevOps & IaC Execution: Use IaC to manage the deployment of image galleries, session hosts, and networking components to ensure consistency across cloud environments (experience with Terraform or Nerdio Manager is preferred).
- CI/CD Maintenance: Create, implement, and manage automated deployment pipelines for image management and infrastructure updates via GitHub or GitLab or similar.
- Resource Integration:



Manage technical integrations between AVD and Azure services, including Entra ID, Azure Files, and FSLogix profile containers.
- On-Call Rotation: Participate in a 24/7 on-call rotation to maintain platform stability and protect mission-critical customer operations.

Technical Requirements
Cloud Platforms
- Azure Competency: Deep expertise and experience with Azure Virtual Desktop (AVD) and native Azure services.
- Multi-Cloud Expertise (Desirable): General cloud experience in AWS and GCP is highly desirable to support our broader infrastructure modernization strategy.
- Tooling & IaC: Working knowledge of Terraform; experience with Git workflows (GitHub or GitLab or similar) for version control.
- Networking: Solid understanding of cloud networking fundamentals, including VNETs, ExpressRoute, and Network Security Groups (NSGs).
- DevOps Knowledge: Ability to work within established CI/CD and auto

📌 Cloud Engineer (Heroica Puebla de Zaragoza)
🏢 Pellera Technologies Mexico
📍 Heroica Puebla de Zaragoza