Job Info
- Job Identification 33025
- Job Category Sales Support
- Posting Date 07/23/2026, 04:10 PM
- Job Schedule Full time
Job Description
As the Lead Specialist -Technology Support Services, you will be the trusted advisor and technical support professional for the WESCO General Solutions business. The Advanced Technology Support (ATS) team is the second tier of support in all our technologies. You will act as a technical advisor to the Communications and Security Solutions (CSS), Electrical and Electronic Solutions (EES)and Utility and Broadband Solutions (UBS) sales organizations. The team proactively works with all global sales representatives and supports all large, complex and global opportunities. The team also supports the Corporate Marketing, Supply Chain Solutions and Category Management groups as Subject Matter Experts.
Responsibilities:
- Establish Wesco’s credibility with end user customers and deliver value throughout the sales cycle as the technical liaison.
Position standards based technology solutions and education that meets the customer’s needs. Provides deliverables of BOM’s, design (Visio/CAD, iBWave, JVSG) and written specifications as needed, with consideration to encompass clear depiction of Wesco’s Value Message including our Supply Chain and Global solutions.
- Align with Wesco business leaders as a technical resource within the respective territories to better execute sales strategies and initiatives. As a trusted technical advisor, provide business leadership and technical guidance to sales reps through coaching, motivation and acknowledgement.
- Utilize the Global Technical Resource Center (GTRC) and Solutions Support as part of a holistic team strategy allowing the TSS to scale, by delegating core tasks of a project. This engagement results in improved turnaround time on customer deliverables and a higher product attachment rate to the overall solution.
- Take part in advanced technical training and continued
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