The Sales Support Specialist is a strategic professional who closely follows latest trends in their field, adapting them to their job and business. Recognized as a subject matter expert with strong commercial awareness, this role is an acknowledged authority within and outside its area of expertise. It requires excellent communication skills for internal negotiation at a senior level, with some external communication typically needed. This role provides advanced judgment and conducts in-depth quantitative/qualitative analysis to solve problems and develop innovative solutions, often requiring thinking beyond existing solutions. This role has a significant impact on a function and/or business by making decisions that determine technical approaches and strategies for the area, and handles staff management issues, including resource management and work allocation within the team/project. Additionally, this Sales Support role provides on-desk support to the sales force, focusing on improved client experience and sales efficiency. It requires technical product knowledge,



an understanding of end-to-end infrastructure, and exposure to clients, internal stakeholders, control groups, and senior leadership.

Responsibilities:
- Sales Support Specialist provides sales support coverage across all PFSS products globally, specifically around the creation and maintenance of RFP, RFI and DDQ responses and pitchbooks
- This particular role directs the creation and timely delivery of responses to prospective client proposals, coordinating closely with sales and client executive leads
- Individual should coordinate all necessary aspects of RFP/RFI/DDQ responses, ensuring questions are addressed accurately and the response is submitted in a timely manner
- Responsible for coordinating with subject matter experts to ensure standard responses held within relevant systems and content library are kept current and accurate
- Individual ensures information in responses is consistent with bus

📌 Director de Planeación Estratégica (Ciudad de México)
🏢 Banamex
📍 Ciudad de México