Hiring: Content Moderator / Trust & Safety Quality Analyst

We are looking for an experienced
Content Moderation / Trust & Safety professional
to join our team and help maintain high standards of content quality, platform safety, and policy compliance.

Role: Content Moderator / Quality Analyst – Trust & Safety

Key Responsibilities
- Review and evaluate
user-generated content (UGC)
against established platform policies and guidelines.
- Identify and classify
policy violations, safety risks, and edge cases
accurately.
- Conduct
quality audits and content evaluations
to ensure moderation decisions meet required quality standards.
- Apply policies consistently and escalate complex or high-risk cases when required.
- Analyze user reports, feedback, and moderation trends to identify recurring issues.
- Participate in
calibration sessions
and support consistency across moderation teams.
- Identify trends and provide insights to improve content quality and moderation processes.
- Collaborate with cross-functional teams to improve
policy enforcement, workflows, and evaluation processes
.




- Maintain productivity and accuracy while working in a
high-volume content review environment
.
- Support continuous improvement of content classification and quality processes.

? Required Skills & Experience
- 3+ years of experience
in Content Moderation, Trust & Safety, Content Review, Quality Assurance, or a related field.
- Strong understanding of
content policies and policy enforcement
.
- Experience reviewing
user-generated content
at scale.
- Strong ability to identify
risk, policy violations, and complex/edge cases
.
- Experience with
quality audits, calibration, or moderation quality assurance
.
- Strong analytical and problem-solving skills.
- Excellent attention to detail and ability to make consistent decisions.
- Ability to work effectively in a
fast-paced, high-volume environment
.
- Strong written and verbal
English communication skills
.

Preferred Experience
- Experience

📌 Senior Content Moderator (Ciudad de México)
🏢 Pyramid Consulting
📍 Ciudad de México