Role Overview:

Search Evaluators are the frontline specialists responsible for assessing search quality and investigating user feedback to improve Client’s algorithms and search products.

Key Responsibilities:

● Search Quality Assessment: Review and categorize "bad cases" to help search products and algorithms improve.

● User Feedback Investigation: Analyze user search requirements through data and direct feedback.

● Optimization & Risk: Provide suggestions for search result improvements and identify potential trust and safety risks.

● Policy Application: Read and apply 20-page long policies to daily evaluation tasks.

Required Qualifications:

● Experience: 5 years of experience in conducting evaluations or data labeling.

● Language:



High English Proficiency (Reading, Writing, and Speaking).

● Technical Skills: Proven ability to navigate, troubleshoot, and maximize the utility of internal platforms.

● Cultural Knowledge: In-depth understanding of pop culture and Internet usage habits.

● Commitment: Ability to work a 40-hour weekly schedule with a 1-hour turnaround SLA.

Preferred Qualifications:

● Experience in search-related or Internet-related business.

● Background in content moderation or user feedback operations.

● Heavy social media user.

📌 Lead Search Evaluator (Ciudad de México)
🏢 Pyramid Consulting
📍 Ciudad de México