Job Overview

Our client is looking for a detail-oriented Transitional Care Administrative Assistant to provide essential operational and administrative support for a Transitional Care Management (TCM) company. In this role, you will coordinate schedules, manage cross-provider communications, and maintain accurate patient records in compliance with healthcare regulations. You will serve as a key liaison between patients, providers, and healthcare facilities to ensure seamless care coordination and daily office functionality. This is an excellent opportunity for a proactive professional to deliver impactful, patient-centered support in a fast-paced environment.

Schedule
- Monday - Friday, 8:00 AM - 5:00 PM CST (40 hours per week)

Responsibilities
- Answer and direct incoming phone calls, emails, and other communications professionally.
- Schedule patient appointments, follow-up calls, and staff meetings.
- Maintain accurate electronic patient records and update documentation as needed.
- Verify patient demographics, insurance information, and required documentation.




- Assist with patient intake, referrals, and coordination of care activities.
- Prepare, organize, and file medical and administrative documents.
- Monitor incoming faxes, referrals, and physician orders, ensuring timely processing.
- Coordinate communication between patients, providers, hospitals, skilled nursing facilities, home health agencies, and other healthcare partners.
- Track Transitional Care Management (TCM) services, including post-discharge documentation and follow-up requirements.
- Support billing and administrative staff by gathering required documentation for claims and reimbursement.
- Order and maintain office supplies and equipment.
- Prepare reports, spreadsheets, and presentations as requested by management.
- Maintain confidentiality of patient information in accordance with HIPAA regulations.
- Assist with audits, compliance activities, and quality improvement initiatives.
- Per

📌 Transitional Care Administrative Assistant (México)
🏢 BruntWork
📍 México