Summary
Influential, innovative, and progressive, Gucci is reinventing a wholly modern approach to fashion reinforcing its position as one of the world’s most desirable fashion houses.

Gucci products represent the pinnacle of Italian craftsmanship and are unsurpassed for their quality and attention to detail.

Job Description
Role Mission
The Client Advisor in Gucci is responsible to provide customers with top quality service by meeting their needs and expectations as well as to increase the brand loyalty by communicating as “Gucci ambassador" the philosophy and the culture of the Brand

Key Accountabilities
- Provide exceptional customer service experience by greeting, listening, and assisting customers in exceeding their needs, demonstrating an excellent knowledge of the products as well as of Gucci selling ceremony history and heritage.
- Give advice to customers on general trends in fashion world and developments in luxury market, showing passion for fashion and luxury products.
- Build and strengthen relationships with customers,



deal with different nationalities and/or personalities and always put the customers at ease.
- Ensure qualitative monitoring and updating of customer information, accordingly to the Company tools (CRM), in order to retain vigente customers and detect new high potential ones.
- Guarantee cross and up-selling for all product categories.
- Ensure the achievement of individual and store goals, enhancing and developing the business.
- Foster open and constructive communication with team members, being always collaborative and proposing effective solutions.
- Contribute to manage the visual display of the products in accordance with Gucci visual standards.
- Ensure the products replenishment and physical inventory of merchandise.

Who you are?
- A high achiever with a proven record of hitting sales targets.
- A fashion passionate with a strong business acumen and strategic vision to develop the business high commitment to the Gucci brand.
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📌 GUCCI Client Advisor Veracruz
🏢 Gucci
📍 Veracruz