About the job

MUST HAVE HEALTHCARE AR/ BILLING EXPERIENCE (DENTAL/ORTHO PREFERRED) + FLUENT IN ENGLISH

Location: Remote (LATAM candidates Only)

Schedule: Full-Time | U.S. Business Hours

Type: Long-Term | Full-Time

Rate: $7-8 USD/hour DOE

Bilingual Regional Financial Coordinator (Dental/Orthodontics)

*We are sourcing a Regional Financial Coordinator for one of our partners, A U.S. based Orthodontic Service Organization. This role will serve as the central hub for patient accounts receivable across all practice locations. By owning the full AR lifecycle, from proactive patient communication and ledger accuracy to collections escalation, they protect the financial health of the practice and ensure patients always have a clear, compassionate point of contact for billing questions. When AR is well-managed and patients feel supported, the practice can grow with confidence and teams can stay focused on delivering exceptional care.*

Patient Accounts Receivable Management
- Own the full AR cycle across all practice locations, including balance follow-up, payment plans,



and outstanding collections
- Contact patients by phone, email, and text regarding outstanding balances with professionalism and empathy
- Establish and monitor payment arrangements, ensuring patients understand their financial obligations and have a clear path to resolution
- Review and reconcile patient ledgers for accuracy across locations, identifying and correcting discrepancies promptly
- Escalate delinquent accounts according to practice policy, coordinating with third-party collections when necessary

Insurance Patient Education
- Serve as the primary point of contact for patient questions related to insurance benefits, coverage, and claim status
- Translate insurance explanations into plain language so patients can make informed decisions about their care
- (Insurance billing is managed by another team)

Multi-Location Ledger Oversight
- Maintain clean, accurate ledgers across all practice loc

📌 Orthodontic Regional Financial Coordinator (México)
🏢 CascadEffects
📍 México