Work Schedule
Standard (Mon-Fri)
Environmental Conditions
Office
Job Description
As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a general scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.
Overview:
The HRTS System Analyst I is a key member of the HR Technology Services team, dedicated to delivering exceptional internal customer support within the HR space. This role focuses on providing seamless support for our HR systems (Workday / Mosaic), and collaborating closely with internal partners to ensure smooth troubleshooting and efficient resolution of system issues.
Key Responsibilities:




Provide end-user troubleshooting and support for HR Systems (Workday/Oracle) through a tiered ticketing system, addressing inquiries and resolving technical issues.
Develop and implement effective technical solutions to resolve business challenges, delivering tangible value to internal stakeholders across HR Technology Services functions
Assist with data conversion activities, including mass data loads (EIBs or HSDL).
Collaborate with cross-functional teams to ensure optimal support and successful project outcomes.
Gather and analyze customer requirements to propose tailored solutions that meet business needs.
Conduct in-depth research on system issues and provide recommendations for improvements or resolutions.
Take ownership of assigned audits, ensuring thorough analysis and timely resolution of findings.
Propose and implement process and system improvements to enhance operational efficiency and support future scalability.
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📌 System Analyst I (Tijuana)
🏢 Thermo Fisher Scientific
📍 Tijuana