Descripción de la empresa

Our client is a leading hospitality and guest experience organization with operations across Latin America, recognized for its commitment to commercial excellence, customer-centric innovation, and sustainable growth.

With a strong presence across multiple markets, the organization continues to invest in business transformation, customer loyalty, digital innovation, and revenue growth initiatives designed to strengthen its market leadership and deliver exceptional experiences to its customers.

The company operates within a dynamic, fast-paced environment where collaboration, strategic thinking, operational excellence, and innovation are highly valued.

As part of its continued growth strategy, the organization is seeking an accomplished executive leader capable of driving commercial performance, customer engagement, loyalty strategy, and business transformation across the region.





This position offers the opportunity to work closely with senior leadership while contributing directly to the future growth and evolution of a highly respected organization with regional reach and ambitious long-term objectives.

Descripción del empleo

We are seeking a commercially driven executive to lead growth, customer engagement, loyalty strategy, brand transformation, and revenue acceleration initiatives across a leading hospitality organization operating in Latin America.

This executive will play a critical role in driving profitable growth, strengthening customer loyalty, enhancing guest experience, and supporting the organization's long-term commercial objectives.

Requisitos

Commercial Growth Strategy
- Develop and execute regional growth strategies across multiple markets.
- Identify new revenue opportunities and business expansion initiatives.
- Partner closely with commercial, sales, operations, and executive leadership teams.
- Drive profitable growth through customer acquisition, retention, and lifetime value optimization.

Loyalty & Customer

📌 Head of Strategic Alliances (Ciudad de México)
🏢 ELITEBRAIN
📍 Ciudad de México