Claims Reporting Representative (Tijuana)

Claims Reporting Representative (Tijuana)

12 ago
|
Integon
|
Tijuana

12 ago

Integon

Tijuana

Integon is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. It’s how we’ve become industry leaders in property and casualty insurance servicing. We support our insurance company affiliates by offering property and casualty insurance products inclusive of personal auto, homeowners, RV, motorcycle, small business auto insurance and more.

Integon is a division in Mexico of one of the largest insurance companies in the United States of America. Since 2019, it has been certified as a Great Place To Work. Integon provides support to its insurance company affiliates, offering property and casualty insurance products.

At Integon, our customer support roles are central to our operations. As a member of our team, you will be the friendly voice that our clients rely on for support and guidance. Your main focus will be ensuring that our customers feel valued and understood.

Our Benefits
- Full paid during training
- Nine days of Paid Time Off (PTO) in addition to regular vacations




- Fully reported wages to IMSS and Infonavit
- Weekly food vouchers of $328.00 MXN
- Weekly Payment
- Life and burial insurance
- Parking On-site
- Wellness Center On-site
- Exclusive coffee shop on-site
- Special discounts at establishments
- Employee Referral Program
- Monthly activities and celebrations

Key Responsibilities:
- Job Description

This role is responsible for guiding the caller to the appropriate party based on their need and the relevant policy or claim and performing basic clerical duties

Key Responsibilities:
- Establishes a connection with customers to gather and capture information, to file a first notice of loss claim
- Provides an overview of the basic claims process and information of a general nature to customers.
- Receives, screens, and routes incoming telephone calls and other electronic correspondence.
- Contacts or receives contact from customers or other claim-related third

📌 Claims Reporting Representative (Tijuana)
🏢 Integon
📍 Tijuana

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