Overview
We are currently seeking a Network Specialist to join our team in Guadalajara, México (MX-MEX), Mexico (MX).
Responsibilities
- Must have great experience on Routing & Switching, Wireless (Cisco & Aruba). Vendors supported - Cisco, Aruba.
- Must be expert of routing, switching, wireless, LAN and WAN, including L2 (Wireless IEEE 802.11a, Ethernet, IEEE 802.1x; STP, MSTP, RSTP; Dynamic VLAN; HSRP/VRRP) and L3 (routing protocols such as EIGRP, OSPF, BGP); NEXUS; SD-WAN.
- Ensure all configurations are in compliance with network standards; review log files; participate in setup, deployment, maintenance, troubleshooting and documentation of enterprise-level, mission-critical network infrastructure components.
- Owning and documenting escalated support tickets and service requests through resolution via ServiceNow.
- Full understanding of WAN/LAN internetworking, protocol interoperability, network architecture development and testing / proof of concept.
- Working knowledge of networking products from Cisco and Aruba.




- Skills and knowledge and adherence to ITIL & Change Management processes.
- Excellent communication skills, both written and oral; strong customer service skills; interfaces with customers, end users, partners and associates.
- Additionally, the candidate must work well within a team, adapt easily to change, and possess the flexibility to travel; candidate should have a history of working unsupervised while achieving required goals.
- Rotating on-call, support queue management, performing network system analysis and reporting.
- Willing to work in a 24x7 environment.

Basic Required Qualifications
- 8+ years of experience managing LAN, WAN and Wireless infrastructures.
- Vendor experience to include - Cisco, Aruba.
- Adaptive, communication, presentation, and leadership skills.
- Strict adherence to defined policies, processes and procedures.
- Responsible for network services improvement and operational task improvement; responsible for troublesho

📌 Network Specialist (Centro)
🏢 Ntt Data
📍 Centro