12 ago
|
Eaton
|
Santiago de Querétaro
12 ago
Eaton
Santiago de Querétaro
What you’ll do:
This is an entry level position. Utilizes varying technology (Adobe, Microsoft Office, Customer Software, etc.) to provide administration, coordination, and monitoring support. As a project team member, the project administrator assists managers, engineers, and others in developing and managing customer issues and controlling related documentation flow among organizations. This position interacts with multiple organizations and management levels.
- Review issue logs daily and acknowledge and process new issues within customer service level agreement
- Review and collaborate with 3rd party systems for uploading project documentation
- Provide weekly progress updates on existing issues until items are closed
- Ensure on time delivery of assigned duties
- Leverage internal contacts to drive issues to closure
- Participate in internal team calls to engage help where needed to resolve issues
- Perform all other duties as required by Manager
Job Responsibilities
- Technical aptitude
- Computer proficiency, Microsoft programs, Excel etc.
- Proficient English language written and verbal communication skills
- Ability to develop customer relationships and work in collaborative team environments
- Develop and maintain relationships with internal customers for assigned projects
- Leverage internal contacts to drive issues to closure
- Strong customer focus and interpersonal skills
- Self-motivated to identify and prioritize work based on incoming requests
- Proficiency in creative problem solving, conflict resolution, and managing priorities
- Strong technical and analytical aptitude
- Possess necessary computer skills including: Adobe Acrobat, internet, Customer Software, and Microsoft Office applications
- Possess strong organizational skills for managing and organizing a high volume of transactions
Qualifications
Education level required
- Bachelor’s degree in Engineering
- Proficient in tools and applications required for job function (Adobe Acrobat, Micr
📌 Project Administrator (Santiago de Querétaro)
🏢 Eaton
📍 Santiago de Querétaro