Server

FLSA Status (US): Hourly

Reports To: General Manager

Job Summary

Our Server team members are our brand ambassadors, ensuring guests experience a fun, relaxed and exceptional dining experience. Servers are expected to be approachable, friendly, hospitable and professional, ensuring JINYA’s service standards are properly executed. Servers are responsible for ensuring our guests receive the best dining experience through execution of steps of service. All servers work in unison contributing to the guests’ dining experience by providing amazing service and full menu knowledge.

Primary Responsibilities
- Serve guests in a professional and positive manner, including but not limited to taking food and beverage orders, delivering food and beverages, and ensuring an exceptional dining experience.
- Utilize JINYA’s steps of service, up‑selling techniques and proper menu knowledge to guide guests to daily specials, address dietary needs, and delight guests with our unique ramen and tapas offerings.
- Greet guests as they arrive,



ensuring proper seating arrangements and reservation check‑in or providing a proper wait‑list time, if necessary, and engaging guests to ensure a great dining experience.
- Embrace the JINYA culture and participate in proper company greetings such as “Irasshai” and “Arigato.”
- Communicate clearly and concisely in a positive and professional manner with guests and team members, both front and back of the house operations, answer phone calls, take reservations and assign guests to proper tables while maintaining consistent server rotation when needed.
- Ensure cleanliness of service station, including any area visible to guests upon seating.
- Support team members in front‑of‑house operations, such as refilling beverages, organizing table arrangements, table maintenance, polishing plates or glasses, resetting tables or other necessary items as requested.
- Respond to minor guest complaints and alert management of any major or critical concer

📌 Server-TEST (Paraíso)
🏢 Jinya-Ramen
📍 Paraíso