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Wati is the world's leading WhatsApp-first conversational growth platform, empowering businesses to build deeper customer relationships and accelerate revenue growth.
Trusted and loved by over 14,000 customers across 100+ countries, Wati has established itself as the premier choice for businesses leveraging WhatsApp and other messaging channels to connect with customers on their platform of choice.
In a world where real‑time interactions drive growth, Wati’s story is all about business growth through conversations. At Wati, we believe that every conversation matters, whether it’s engaging a first‑time prospect, nurturing a qualified lead, or deepening relationships with loyal clients. We transform these conversations into opportunities for building relationships, and strong relationships lead to increased revenue.
Our Platform
The AI‑native platform simplifies complex business operations by bringing all customer interactions under one intelligent roof. Designed for scalability and ease of use,
our solution delivers a measurable ROI while adapting to businesses of all sizes, from emerging startups to established enterprises.
Our Backing & Partnerships
Wati is proudly backed by world‑class investors including Tiger Global, Sequoia Capital, DST General, and Shopify. As a Premium‑tier Partner of Meta, Google, and WhatsApp, we maintain the highest standards of integration and platform excellence.
Customer Support Associate
We’re a fast‑growing, global team, and we’re now looking for a Customer Support Associate based in Latin America to support our growing customer base in the region. The role is crucial to ensuring a seamless customer experience by providing timely, empathetic, and solution‑oriented support across multiple channels. The ideal candidate is tech‑savvy, fluent in English, Portuguese, and Spanish, and has a strong understanding of SaaS products and customer service best practices.
Responsibilities
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📌 Customer Support Associate (México)
🏢 WATI
📍 México