Overview

Full Time SAM (Software Asset Management) Consultant (ServiceNow) @ Guadalajara/Mexico City (Hybrid)

Role

Role: SAM (Software Asset Management) Consultant (ServiceNow)

Location

Location: Guadalajara/Mexico City (Hybrid)

Employment Type

Employment Type: Full Time

Must Have Skills

Must Have Skills: ServiceNow Scripting, SAM (Software Asset Management) and HAM (Hardware Asset Management) modules expertise

Qualifications
- Bachelor’s degree in Computer Science, Information Technology, or a related field (required); Master’s degree or equivalent experience is a plus

Experience
- 5+ years of IT experience, with at least 3 years in ServiceNow development
- 2+ years of hands-on experience in ServiceNow Software Asset Management (SAM) module
- Experience with asset management processes, CMDB data modeling, and integrations with discovery tools
- Previous experience in software license compliance, optimization, and vendor management preferred

Technical Skills




- Strong knowledge of ServiceNow SAM and related Asset Management modules
- Hands-on experience with SAM integrations (e.g., SCCM, Flexera, JAMF, BigFix)
- Understanding of software license models (perpetual, subscription, SaaS, user-based)
- Familiarity with ServiceNow CMDB and Discovery processes
- Experience using Flow Designer and IntegrationHub for process automation
- Knowledge of ITIL processes (especially Asset Management and Configuration Management)

Certifications (Preferred)
- ServiceNow Certified System Administrator (CSA) – Required
- ServiceNow Certified Implementation Specialist – SAM – Preferred
- ServiceNow Certified Implementation Specialist – HAM (plus)
- ITIL v3 or v4 Foundation Certification

Seniority level
- Mid-Senior level

Employment type
- Full-time

Job function
- Business Development

Industries
- Staffing and Recruiting

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