The Role A Billing Specialist Level 2 plays a crucial role in maintaining the financial health of an organization by ensuring that the billing process is efficient, accurate, timely and compliant with regulations. The role is responsible for managing complex billing situations and providing leadership and guidance to junior billing staff. They play a critical role in maintaining financial accuracy and customer satisfaction through efficient and precise invoicing procedures.
What You Will Do
Billing Process Management
- Generate invoices for products or services provided to customers.
- Generate and review complex invoices accurately and in a timely manner.
- Ensure that invoices are accurate, complete, and compliant with company policies and relevant regulations.
- Include and verify all necessary information on invoices, such as itemized charges, pricing, discounts, taxes, and payment terms.
- Process special billing requests and adjustments.
- Address billing discrepancies and resolve billing-related issues.
- Update customer account information as needed.

Customer Communication




- Address customer inquiries and concerns related to their bills.
- Provide excellent customer service while explaining billing discrepancies and resolving disputes.
- Establish and maintain strong relationships with key customers or clients.

Documentation & Reporting
- Analyze billing data to identify trends, potential issues, and areas for improvement.
- Prepare reports on billing activities as necessary.
- Present findings to management for decision-making.

Reconciliation
- Meticulously reconcile invoices and billing records to ensure accuracy and consistency.
- Investigate and resolve discrepancies and billing disputes as they arise.

Compliance
- Stay informed about relevant laws, best practices and regulations related to billing and taxation.
- Ensure that billing practices comply with local, state, and federal tax laws.
- Implement internal controls to maintain data security and

📌 Accounts Receivable Billing Specialist II (Ciudad de México)
🏢 Solera
📍 Ciudad de México