Shift Area Manager, Last Mile Operations

At Amazon, we're working to be the most customer‑centric company on earth. To get there, we need exceptionally talented, bright, and driven people.

Amazon is seeking a Station Manager with the chance to be based in Puebla, MX. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers.

Responsibilities
- Review the operational forecast and determine productivity requirements for sort operation, manage a team group to meet all building’s goals.
- Support all safety programs to ensure a safe work environment for all associates and Delivery service providers.
- Proactively identify and lead process improvement initiatives and Lean tools.
- Support daily operations: receive, scan, lift and move shipments up to 25 kg.
- Route shipments within the AMZL coverage area.
- Support and assign job duties to process assistants.
- Track & monitor sorting operation and driver’s dispatch.
- Continual standing and/or walking an average of 5 miles daily.




- Ability to work in construction /distribution environments that may be noisy, unlit, unheated, not air‑conditioned.
- Lead change at high speed, ensuring safety standards, quality control, and process improvements while handling administrative duties and resolving operational challenges.

Supervisory Responsibilities
- Lead a team of Process Assistants and Delivery Service Providers in daily management of the delivery station, including meetings, training sessions, assigning job duties, and communicating with DSPs, including management representatives and their drivers.
- Ensure a safe workplace and proper training, addressing employee needs so they can focus on their jobs.
- Adapt to sudden changes and growth according to operational necessities.

A day in the life

The manager is responsible for maintaining safety standards, quality control, and process improvements while handling administrative duties and reso

📌 Shift Area Manager, Last Mile Operations (Heroica Puebla de Zaragoza)
🏢 Amazon
📍 Heroica Puebla de Zaragoza