Delivery Operations Manager (Centro)

Delivery Operations Manager (Centro)

12 ago
|
Nir-yu
|
Centro

12 ago

Nir-yu

Centro

Senior IT Recruiter | HeadHunter | Talent Acquisition Specialist | Talent Management | Employer Branding | Bachelor's Technical Degree in Computer …

Experience: 7-12 years

100% REMOTE JOB POSITION

The Role:

We’re seeking a sleeves-rolled-up HR/Delivery/Business Operations Lead to stand up and run day-to-day operations for our delivery organization in Mexico. Your focus is on building and running the capability: hiring, onboarding, asset procurement & allocation, payroll coordination, HR operations and engagement, real estate & facilities, vendor management, commercials, accounting interfaces, and legal/statutory compliance—while keeping delivery outcomes on track.

Responsibilities:
- Workforce planning & hiring: partner with TA to manage demand, pipelines, interviews, offers, joins, and ramp plans.
- Onboarding/offboarding operations: background checks, contracts, ID/access, accounts, checklists, deprovisioning.
- Asset lifecycle & access: laptop procurement and allocation, accessories, license management, MDM/compliance, RMA/returns, inventory.




- Time & payroll coordination: attendance, leave, timesheets; interface with HR/Finance and payroll providers to ensure accurate, timely runs.
- HR operations & engagement: contracts/letters, benefits enrolment, issue resolution, recognition programs, engagement calendar, retention actions.
- Commercials & budgeting: track cost lines, POs/PRs, invoices, approvals, variance to budget, margin guardrails.
- Compliance & legal coordination: support local statutory obligations and audits; maintain evidence and records; ensure data-privacy practices.
- Security & audits: device compliance, access reviews, basic ISO/SOC control hygiene; close audit actions.
- Own delivery governance for Mexico operations; act as the single point of accountability for internal leaders and clients.
- Process & documentation: author SOPs/runbooks/checklists; keep them current; train the team.
- Continuous improvement: simplify workflows, automate

📌 Delivery Operations Manager (Centro)
🏢 Nir-yu
📍 Centro

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