Job Description

The Field Engineer is responsible for driving technical field performance and customer value creation by analyzing fleet operations, optimizing tire usage, and delivering actionable insights. This role acts as a technical consultant between customers (fleets) and Continental, ensuring performance improvement, cost optimization, and customer satisfaction through data-driven decisions.

Key Responsibilities

1. Fleet Analysis & Profiling
- Collect, analyze, and update fleet data to build and maintain accurate Fleet Profiles
- Identify operational needs, consumption patterns, mileage, and improvement opportunities
- Maintain and update fleet information in internal tools and databases

2. Field Inspections & Technical Analysis
- Conduct on-site tire inspections and performance evaluations (PPMo program)
- Analyze cost per kilometer, projected mileage, and product performance versus competitors
- Perform scrap analysis to identify failure causes and improvement actions

3. Operational Optimization
- Evaluate fleet operations including load, pressure, application,



and usage conditions
- Identify gaps in maintenance practices and recommend improvements
- Provide technical recommendations to maximize tire life and operational efficiency

4. Customer Consulting & Technical Support
- Act as a technical advisor to fleets and distributors
- Provide guidance on product portfolio, application, benchmarking, and performance
- Deliver trainings and support customer development initiatives

5. Warranty & Issue Resolution
- Manage and follow up warranty claims
- Ensure proper application of warranty policies and resolution of customer issues
- Maintain strong follow-up and communication with stakeholders

6. Action Plans & Value Generation
- Develop and implement action plans to improve fleet performance and reduce costs
- Present results and value propositions to decision-makers
- Demonstrate the impact and value of Continental products through data-driven insights

📌 Field Engineer (Santiago de Querétaro)
🏢 Continental
📍 Santiago de Querétaro