MissionHires is seeking a Head of Central America (Fintech) to launch, scale, and own growth across Central American markets.

You will drive end-to-end market strategy, P&L;, partnerships, customer acquisition and retention, pricing, CX, and team leadership. Reporting to the Chief Commercial Officer, you will be the internal and external face of Central America, building a high‑performing regional team, forging trust‑based relationships with diaspora communities and commercial partners, and continuously improving performance through data‑driven experimentation.

Preference for Mexico‑based candidates; international travel required.

Responsibilities
- Define and execute the vision, strategy, and go-to-market plan for Central America (sending and receiving markets)
- Own market P&L;, delivering growth, unit economics, and profitability targets
- Design and iterate customer acquisition, retention, pricing, and lifecycle strategies with a test‑and‑learn approach
- Monitor and interpret growth, operational, and financial metrics to optimize execution and outcomes




- Conduct user research and competitive analysis to recommend product and experience improvements
- Build, deepen, and scale partnerships with diaspora communities and commercial partners across Central America
- Serve as the external and internal face of Central America, representing the market to leadership and stakeholders
- Collaborate cross‑functionally with Customer Service, Finance, Tech, Legal, Compliance, and People Ops to unblock execution
- Establish and improve scalable growth tactics, processes, and playbooks for multi‑country expansion
- Hire, lead, coach, and retain a diverse, high‑performing regional team of growth managers
- Set clear goals, timelines, and operating rhythms for the regional team and hold teams accountable
- Report progress, insights, and needs to executive leadership with data‑backed recommendations
- Travel internationally to meet banks, regulators, disbursal partners, internal

📌 Head of Central America (Ciudad de México)
🏢 MissionHires
📍 Ciudad de México