Genpact in Mexico is seeking a Sr. Associate - Customer Care - Collections to join our AI-driven risk and collections operations. You will contact customers with overdue accounts, negotiate settlements, monitor accounts, and document outcomes in CRM systems.
The role requires collaboration with Credit Management, Sales, and Supply Chain to resolve issues and meet KPIs. We value candidates with a business or related degree and knowledge of banking and cash application processes.
📌 Senior Collections Associate (San Pedro Garza García)
🏢 GENPAC
📍 San Pedro Garza García
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