Do you have experience in IT Services? Are you passionate about the chance to bring your experience to a world‑class company that is market‑leading for both content and technology? If yes, we are looking for you Join our team and be part of our Service Management team. Thomson Reuters is transforming how it supports the technology Products and Platforms delivered to customers and employees. This role will lead a high‑performing team of talented specialists who provide world‑class support for Commercial Engineering. You will be responsible for day‑to‑day operations for this team, work as part of a larger global team, and help develop and drive strategies for supporting and continuously improving our global enterprise.

About the Role
- Provide leadership and direction for a integral technology team that operates across many Thomson Reuters applications.
- Deliver reliable 24x7 infrastructure and application operations according to business expectations across the application portfolio.




- Partner with application development teams to deliver operational readiness for new applications and features.
- Collaborate with stakeholders such as business teams, product owners, and project management in defining roadmaps for applications and processes.
- Be a key contributor to the Service Management leadership team.
- Drive continual service improvement and innovation in productivity, software quality, and reliability, including meeting/exceeding SLAs.
- Responsible for developing, monitoring and analyzing business operational and technical key metrics.
- Effectively articulate complex problems, concepts, and solutions to varied audiences.
- Contribute to the strategy of the department and drive implementation of department goals that support the company’s core values.
- Lead complex initiatives such as large‑scale upgrades.
- Partner with security, data center, and service governance teams to deliver compliance with internal and external standards, expectations, and certificati

📌 Manager, Salesforce Applications Support (Ciudad de México)
🏢 Powertofly
📍 Ciudad de México