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EōS Fitness is bold, upbeat, and motivating. Neither the routines nor the work environment wait for the status quo. Members and employees alike know how to rise to a challenge and handle it head‑on. The Core Purpose is to create loyal, lifelong fans and exercise practitioners. Core Values: Take Personal Responsibility, Be Optimistic & Have Fun, Learn & Grow, Be A Team Player, and Fight Hard To Win.
Our Operations Manager, reporting to the District Operations Manager, oversees the Service team and all day‑to‑day tasks that deliver Operational Excellence throughout the gym. Beyond greeting and directing members, guests, and team members upon entry, the manager represents the gym’s commitment to exceptional service.
The role spans customer service, revenue monitoring, retail and member fee compliance, facility inspections, and collaboration with Sales, Fitness, Facilities and Marketing to improve performance and uphold brand standards. Flexibility and adaptability are essential.




Responsibilities
- Passionate about creating an elevated member experience through a friendly and approachable manner, actively listening to their needs and concerns, and providing clear and helpful responses.
- Hiring, training, scheduling, and supervising staff members, including kids club, front desk, and janitorial staff.
- Effectively communicate goals, expectations, and procedures to staff members, ensuring everyone understands their roles and responsibilities.
- Provide constructive feedback to staff members on their performance, using clear and specific language.
- Ensure high‑quality customer service by addressing member concerns or complaints, managing membership inquiries, and resolving issues promptly.
- Ensure compliance with health and safety regulations, maintaining proper certifications, and implementing safety protocols.
- Supervise the maintenance and cleanliness of the faci

📌 Operations Manager (Cerritos Beach)
🏢 EōS Fitness
📍 Cerritos Beach