Junior Operations Analyst

Ebury Leon Office - Hybrid: 4 days in the office, 1 day working from home per week

We are looking for a Junior Operations Analyst to join our Ebury Operations team in our Leon office. We are looking for candidates who are ambitious, bright and enthusiastic to develop their professional career in Finance. This is an excellent opportunity to join a rapidly growing, international company in a role which offers professional growth and career progression.

What you’ll do
- Instruction and initial verification of client payments, in accordance with internal processes and in linewith internal SLAs
- Completion of payment beneficiaries, in accordance with internal processes
- Help clients to resolve questions or issues regarding their transactions and payments, on email, phoneand chat, with empathy and enthusiasm
- Take and act on instructions from clients interacting with Ebury offline, in accordance with internalprocesses
- Take responsibility for assigned tasks and demonstrate end to end ownership
- Creation and manual enrichment of transaction reporting files.




- Reconciliation of client funds, FX settlements and internal cash movements sent and received acrossEbury’s network of bank accounts.
- Investigation of unallocated and/or non-received funds, and rejection or escalation as required
- Funding client trades, where manual funding is required
- Check and confirm status of payments in third party banking and payment platforms, including SWIFT GPI
- Conduct basic updates on client information adhering to the relevant processes and procedures.
- Communicate the status of tasks to colleagues, supervisors and managers, and escalating problems swiftly, as needed
- Adhere to all internal policies, processes and procedures
- Meeting quality standards and Adherence to SLAs
- Offer where applicable and seek feedback, learn from mistakes

What you’ll need
- Practice good office etiquette through punctuality, attendance and behaviour
- Proactive, with

📌 Junior Operations Analyst (León)
🏢 ebury anz
📍 León