POSITION SUMMARY

Responsible for all on-site details for executing group events, develop and
follow checklist/itinerary, and troubleshoot event problems. Serve as liaison
and contact person for coordinating details of events with clients, outside
vendors, meeting planners, and others involved in events. Design, confirm, and
communicate room layouts and set-up requirements for special events. Enter and
retrieve information contained in computer databases using a keyboard, mouse, or
trackball to update records, files, and reservations. Transmit information or
documents using computer, mail, or facsimile machine. Operate standard office
equipment other than computers. Prepare weekly departmental payroll paperwork.

Assist management in hiring, training, scheduling, evaluating, counseling,
disciplining, and motivating and coaching employees; and serve as a role model
and first point of contact of the Guarantee of Fair Treatment/Open Door Policy
process. Follow all company and safety and security policies and procedures,
report accidents and injuries,



and complete safety training and certifications.
Ensure uniform and personal appearance are clean and professional, maintain
confidentiality of proprietary information, protect company assets, and visually
inspect tools, equipment, or machines. Welcome and acknowledge all guests
according to company standards, anticipate and address guests’ service needs,
and thank guests with genuine appreciation. Speak with others using clear and
professional language, prepare and review written documents accurately and
completely, and answer telephones using appropriate etiquette. Develop and
maintain positive working relationships with others, support team to reach
common goals, and listen and respond appropriately to the concerns of other
employees. Ensure adherence to quality expectations and standards. Move, lift,
carry, push, pull, and place objects weighing less than 50 pounds without
assistance.

PREFERRED QUALIFICATIONS

Educati

📌 JW-Supervisor-Event (Cancún)
🏢 Marriott
📍 Cancún