Ensure the execution of the policies, procedures and standards of the collection team based on what is established by the company to maintain healthy cash flow and avoid the generation of uncollectible accounts.

About R.H. Shipping

We are R.H. Shipping and we are growing day by day. Our mission is to transform people's lives by providing transportation solutions around the world. We are responsible and disciplined in our pursuit of each team member achieving their personal, professional, and financial goals through the work we do together. Our core values are the backbone of our business and guide our hiring process: we are aligned, disciplined, inspiring, accountable, results-oriented, and transparent.

Job Objective
- Supervise that collection executives execute their work according to internal policies and procedures, in order to keep financial leverage up to date.
- Review disputes for delays and storage with the operations area to resolve the customer collection situation, in order to reduce the percentage of overdue portfolio.




- Intervene in the dispute resolution process internally or externally derived from the operation with customers to achieve the recovery of cash flow.
- Propose solutions to the Credit & Collection Manager on how to intervene in specific cases for cash recovery.
- Review the weekly report on the status of the National and International portfolio (age of balances) to know the current invoiced and overdue portfolio to give visibility to management for reporting to Management on progress.
- Ensure the timely transfer of the information necessary for legal collection with law firms through the compilation of the client file (account statement, invoices, operational follow-up, commercial invoice, etc.) with the collection executives so that the corresponding process can be carried out.
- Assign new and existing accounts to collection executives (national and international) to have balanced portfolios in amount and number of clients for bett

📌 Collection Supervisor (Ciudad de México)
🏢 R.H. -SHIPPING & CHARTERING
📍 Ciudad de México