About AI Rudder

AI Rudder is a conversational AI company on a mission to transform how businesses communicate with their customers — across voice and digital channels that feel genuinely human.
Founded in 2019 and headquartered in Singapore, we're building technologies that bridge languages, enhance understanding, and enable meaningful human–machine communication at scale.
Today, we serve 500+ enterprise clients globally, processing 50 million calls daily and having delivered more than 8 billion calls to date.
Most recently, we have raised $50M in a Series B fundraising from leading global investors including Tiger Global, Peak XV Partners, and Cathay Innovation.

How We Work

AI-first: AI isn't a tool we reach for. It's the default we start from. Every team, every workflow: AI-first.
Global Collaboration: We operate globally and work as one team. Distance is a logistics problem, not a cultural one. We build the habits that make distributed teams actually work.
Communication Principle: Simple, Trust, Transparent. We remove unnecessary complexity so people can focus on what matters most.

What We Offer





Learning & Development: Continuous learning through real projects, knowledge-sharing sessions, mentorship, and cross-functional collaboration.
Performance Recognition: Regular performance reviews, feedback, and opportunities for career progression.
Global Exposure: Collaborate with international teams, global rotations, and work with integral enterprise customers.
Meaningful Impact: Build AI solutions that create real value for businesses around the world.
Ownership & Autonomy: Freedom to take initiative and drive outcomes.
Team Engagement: Team Building, Local & Global Gatherings & Local Events Celebration.
AI Rudder is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and applicants.

SUBMIT YOUR RESUME IN CN & ENG

主要职责:
全面负责墨西哥客户的客户成功工作，包括客户关系、产品采用、满意度、续约及扩容。
管理Voice AI和AI Contact Center项目

📌 CSM Director (Miguel Hidalgo)
🏢 AI Rudder
📍 Miguel Hidalgo