Who we are
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.
About the team
At Stripe, our Mexico City office is a vibrant hub at the forefront of our mission to reshape the financial landscape for businesses worldwide. Our team prioritizes collaboration, innovation, and excellence. As a member of the Mexico City team, you'll be part of a mission-driven community dedicated to enhancing the general economy and increasing the GDP of the internet. We strive for excellence by creating with craft and beauty, while having fun and celebrating our successes together.

We cultivate a culture of collaboration, inclusivity,



and support where every team member’s voice matters. Our commitment shines through as we handle over a million support cases each year, empowering our users not just to solve problems but to achieve their goals.
What you’ll do
Responsibilities
Troubleshoot and solve external user issues
Analyze our processes and instigate changes to help scale our operations and improve user experience
Work closely with other Stripe teams to improve our product offerings and messaging around new products and features
Gain unique insights into how thousands of businesses on Stripe scale and operate
Have an opportunity to learn how Stripe operates from the ground up and make a real impact on the future of the organization
Be a part of building a brand-new team and operational culture for Stripe
Partner with global operations specialists or business process owners to run a critical workflow
Who you are
We’re looking for someone

📌 Operations Associate (Ciudad de México)
🏢 Stripe
📍 Ciudad de México