We are looking for a Middle Office Operations / Investments Operations Analyst to help build a more secure future for families across Latin America.
Purpose or Mission of the Role
Ensure the integrity, quality, and consistency of investment and reference data, supporting Middle Office and Investment Operations activities across LATAM. This role plays a key part in maintaining operational excellence through strong controls, data accuracy, process efficiency, and service continuity.
We are looking for people who:
Build the future by driving data quality, operational excellence, and continuous improvement within a dynamic investment operations environment.
Win as a team by collaborating effectively with Investment, Operations, Reconciliation, Data Management, and regional stakeholders across LATAM and North America.
Own it by taking accountability for critical operational processes, controls, data integrity, and business outcomes.
RESPONSIBILITIES AND ACCOUNTABILITIES
- Execute daily data integrity controls and maintain security-level reference data.




- Investigate and resolve data quality issues identified through operational monitoring, reconciliation activities, or end-user escalations.
- Partner with reconciliation teams to analyze and resolve portfolio breaks and operational discrepancies.
- Produce and monitor quality, effectiveness, and process performance metrics.
- Support regional initiatives related to investment platforms, data governance, and operational transformation.
- Perform testing activities, analyze results, and support the implementation of business and operational requirements.
- Develop and maintain operational procedures, process documentation, and knowledge repositories.
- Identify opportunities to improve efficiency, strengthen controls, automate processes, and enhance service quality.

REQUIREMENTS AND QUALIFICATIONS
- Bachelor's degree in Finance, Accounting, Business Administration, Information Technology, Economics, Engineering, or a relat

📌 Middle Office Operations (Ciudad de México)
🏢 MetLif
📍 Ciudad de México