At Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the world’s most innovative companies unleash their potential. From autonomous cars to life-saving robots, our digital and software technology experts think outside the box as they provide unique R&D; and engineering services across all industries. Join us for a career full of opportunities. Where you can make a difference. Where no two days are the same.
Your role
Own major incident communications and stakeholder alignment during high-pressure service events, ensuring timelines, owners, actions, and next updates are explicit in Spanish and English

Key Responsibilities

Manage major incident communications, timelines, and stakeholder updates.
Coordinate business and technology stakeholders during customer-impacting incidents.
Support regional business engagement and escalation management.
Ensure decision points, action owners, and next-update timings are clearly captured.
Your profile

Spanish and English fluency.




Strong stakeholder management and incident communications.
Confidence coordinating business and technology teams during major incidents.
Escalation management and executive-facing communication.
Ability to keep teams aligned under pressure.
Expected Outcome: Predictable incident communications, faster decision-making, and calmer recoveries
What you will love

Empowered Careers with Purpose: Work on meaningful projects that use technology to solve real-world challenges. Be part of a company that values sustainability, inclusion, and digital equity. Contribute to building a better future for people, planet, and society.
Need to know

Work Modality Options: Choose between remote, hybrid, or on-site work depending on project needs and personal preferences. Offices available in CDMX, GDL, AGS.

About Capgemini
Capgemini is an AI-powered general business and technology transformation partner, delivering tangible busi

📌 Incident & Stakeholder Manager (Bilingual) (Aguascalientes)
🏢 Capgemini
📍 Aguascalientes