At Capgemini Engineering, the world leader in engineering services, we bring together a general team of engineers, scientists, and architects to help the world’s most innovative companies unleash their potential. From autonomous cars to life-saving robots, our digital and software technology experts think outside the box as they provide unique R&D; and engineering services across all industries. Join us for a career full of opportunities. Where you can make a difference. Where no two days are the same.Your role

Provide senior cross-skill operational leadership across Tier 0 GPS support, bridging mainframe, production support practices, business analysis, stakeholder engagement, and service maturity.
Lead incidents end-to-end and coordinate across technical and business teams.
Bring mainframe support knowledge together with strong production support practices.
Translate business impact into clear recovery priorities and stakeholder updates.
Raise operational maturity through governance, documentation, controls, and measurable stability improvements.
Your profile





TSO/ISPF and mainframe support coverage.
Strong production support practices and operational controls mindset.
Business analysis mindset and stakeholder leadership.
Deep HSBC Connect / HSBCnet product knowledge.
Clear, confident English communication for major incidents.
Stronger operational leadership, better cross-team coordination, and measurable stability improvements
What You Will Love About Working Here
At Capgemini Engineering, we encourage flexibility in how, when, and where people get their work done, allowing a better work-life balance, and greater empowerment. They partner with their managers to find an arrangement that works best for their role and their circumstances.
At Capgemini Engineering, we’re always looking ahead. We’re part of a team that creates opportunities to achieve valuable change. Change that makes a difference. New connections, new technologies, new ways to work. It’s so energizin

📌 Production Support (Aguascalientes)
🏢 Capgemini
📍 Aguascalientes