HBX Group is the world’s leading technology partner, connecting and empowering the world of travel. We’re game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech-driven, with a customer-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. And of course we have an amazing team Our people, Team HBX Group, are the beating heart of the company who we encourage to ‘move fast, dream big and make the difference’ every day. In fact, we believe that it is tech + data + people that truly sets us apart in the market, alongside our ‘general approach, local touch’ mentality. We’re headquartered in Palma, Mallorca and employ around 3,500 people worldwide.

JOB DESCRIPTION:
Job Summary
We are a high-performing Order to Cash team.



You will play a key role to driving cash collection DSO and manage risk. You will partner with clients and internal teams to deliver a proactive, value-adding service across the region.
Job Responsibilities
Posting, Clearing & Reconciliations: Execute posting, clearing, and account reconciliations in line with SLAs/KPIs.
Collections & Cash Application: Monitor open orders and balances; coordinate actions to collect cash and reduce DSO, escalating risks as needed.
Customer Experience: Handle inquiries with a customer-first mindset; resolve issues quickly and professionally.
Stakeholder Support: Partner with the LATAM Sales team and cross-functional stakeholders to remove friction and improve outcomes.
Risk & Controls: Track portfolio health (mid/long-tail LATAM accounts), identify risks, and support mitigation plans.
Required Skills
Solid understanding of OTC/Finance processes (invoicing, collections, accounts receivable, order management).
Abil

📌 OTC Officer (Cancún)
🏢 Hotelbeds Group
📍 Cancún