About Carrier
Carrier General Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure the safe transport of food, life-saving medicines and more. Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world-class, inclusive workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com or follow Carrier on social media at @Carrier.
About the Role
We are seeking a Third-Party Collections Analyst to support our Order-to-Cash organization by managing collection activities through third-party agencies, legal firms, and external recovery providers. In this role, you will serve as a key liaison between internal stakeholders, customers,



and external partners to maximize cash recovery, reduce delinquency, and improve working capital performance. This position offers an exciting opportunity to contribute to process improvements, strengthen customer relationships, and support the financial health of the organization while ensuring compliance with company policies and controls.
Key Responsibilities
As a Third-Party Collections Analyst, you'll be responsible for:
Managing assigned accounts placed with third-party collection agencies, legal firms, bankruptcy administrators, and other external recovery providers.
Monitoring agency performance, recovery rates, collection results, and compliance with service level agreements and contractual requirements.
Analyzing delinquent accounts and determining appropriate escalation strategies, including agency placement, legal referral, or dispute resolution.
Coordinating with Collections, Credit, Sales, Custome

📌 Third-Party Collections Analyst (Monterrey)
🏢 Carrier
📍 Monterrey