Job Description
TITLE: Analyst Collection (LATAM)
LOCATION: Shared Service Center (Guadalajara, MEX)
REPORTS TO: Sr. Analyst Collection (LATAM)
Ingredion is hiring an Analyst Collection (LATAM) responsible for managing the LATAM SSC’s accounts receivable process by:
To perform on time effective collections activities of past due accounts in order to meet the departmental objectives.
Process, investigate and post payment data for LATAM customers, through SAP software against open items on customer accounts. Provide backup documentation to other Analysts Collection handling the account.
Responsible for investigating and resolving any payment discrepancies and reconciling customer accounts in a timely manner.
Execute all cash apps of LATAM customer accounts in SAP, conciliated with customers in order to avoid any demurrage triggered in entry mistakes.
Responsible for investigating deductions/overpayments posted on LATAM customer account(s) and reconcile with internal/external customers to final resolution on time to avoid invoices delinquencies.




Follow up the exceptions and Invoices delivery, actualizing any operational change requested by customers.
Actively participate in a training rotation for the 4 responsibilities within the collection cells (Cash Collections, Cash Apps, Reconciliation and Exceptions / Invoices Deliveries)
Special projects assigned by the Collection Manager.
As an Analyst Collection (LATAM) your responsibilities will include:
Business:
Perform timely and effective collections of past due accounts to expedite payments from our customers in accordance with the terms of sale granted and within the policies of the company, in order to meet the corporate objectives with the goal of reducing our DSO (Days Sales Outstanding) and maximizing profit by keeping slow collections at a minimum.
Process, investigate and post payment data for LATAM through SAP software against open items on customer accounts.
Timely advise to the Collection Sr. Analyst / Collect

📌 Analyst, Collection (Guadalajara)
🏢 Ingredion
📍 Guadalajara