Come join a team that safeguards the health, safety, and security of Amazon business travelers globally. Grounded in Duty of Care standards and best practice, the Travel Risk Coordinator (TRC) - LATAM region enables business travel, builds a positive security culture, and delivers proactive risk mitigation solutions for Amazonians traveling for work. The role spans the full travel lifecycle: pre-trip risk assessment and briefings, real-time monitoring and incident response during travel, and post-trip documentation, reporting, and continuous improvement.
The right candidate will be calm under pressure, empathetic with travelers in stressful situations, and comfortable making high-impact decisions independently. This is a role for someone who can balance operational traveler assistance needs and contribute to integral strategic projects.
Key job responsibilities
- Serve as a subject matter specialist in medical and security risks to travelers in the LATAM region
- Identify high-risk travel bookings and proactively engage travelers with mitigation guidance




- Coordinate secure ground transportation requests and vendor management
- Manage traveler medical and security incidents from escalation through resolution
- Support Crisis Management Team activations
- Maintain country/city advisories, hotel guidance, and pre-trip messaging
- Complete After-Action Reviews, hotel assessments, and vendor audits
- Track and report operational metrics aligned to the ISO 31030 Travel Risk Management Standard
- Support TRM strategic programs as required

A day in the life
- Coordinate secure ground transportation with vetted in-country vendors and update real-time monitoring dashboards
- Triage medical or security incident escalations connect travelers with local support, coordinate with internal stakeholders, and manage cases through resolution
- Update country/city advisories based on new intelligence and maintain pre-trip messaging content
- Complete After-Action Reviews from recent in

📌 Travel Risk Coordinator (Ciudad de México)
🏢 Amazon
📍 Ciudad de México