If you’re looking for a career where you can make a real impression, join General Service Center (GSC) HSBC and discover how valued you’ll be.

HSBC is one of the largest banking and financial services organizations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realize their ambitions.

Testing Manager, Client Integration and File Testing HUB, GSCs

Purpose
- This role sits within GPS Client Management Operations (CMO) will (i) support GPS clients with integration and migration projects and deliver service in-line with OKRs; (ii) support team in executing the service model of client file testing and migration HUB within client connectivity.
- The centralized client file testing and migration HUB within client connectivity will be responsible for providing best in class file testing capability, leveraging the file validation tools, and assist our clients with migration projects.




- The role of a Testing Manager in Client Integration is critical to ensure the technical aspects of Client Integration and Migration projects to align with the business objectives, and that the resulting solutions are robust, scalable, and efficient.

Responsabilities
- Job holder will be expected to manage Client Integration & Testing and Migration Projects including but not limited to e-Channel (e.g., HSBCnet, H2H, SwiftNet) and Treasury API etc., SEPA and ISO migration etc.
- Provide smooth project delivery through successful SIT/UAT/PVT tests and handover to client service support teams, while providing excellent client satisfaction and end-to-end experience.
- Think laterally beyond procedures to resolve issues ensuring service TATs are met, leading to better client experience.
- Understand client and stakeholder business needs and payment requirements to provide professional and tailor-made advisory on integration project.
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📌 Testing Manager, Client Integration and File Testing Hub, Gscs (Azcapotzalco)
🏢 HSBC Global Services
📍 Azcapotzalco