¨ Responsible for leading structured problem-solving activities for internal and external quality issues, ensuring fast containment, root cause validation, and implementation of robust corrective actions. The Problem Solver acts as a key driver in eliminating recurrence through data analysis, advanced quality tools, and cross-functional coordination, ensuring compliance with BorgWarner standards, customer requirements, and IATF 16949.¨
- RESPONSIBILITIES
- Lead problem-solving activities (8D, Shainin/Red X, 5 Why, Ishikawa) for customer complaints and internal issues.- Define and implement immediate containment actions (internal, customer, firewall, sorting).- Validate root cause through data analysis, testing, and correlation studies (leak test, CT scan, EOL, etc.).- Ensure no escape conditions and verify effectiveness of containment actions.- Develop and implement permanent corrective actions (PCA) with cross-functional teams.- Track and ensure closure of 8D reports on time and with customer acceptance.- Perform data analysis and trend monitoring (Pareto, recurrence, ppm, scrap,



warranty).- Support and challenge manufacturing and engineering teams in process capability improvements.- Lead and participate in Layered Process Audits (LPA), Gemba walks, and verification activities.- Validate measurement systems (MSA) and ensure data reliability for decision-making.- Support validation of Special Characteristics and Control Plans updates.- Work closely with APQP, Launch, and Production teams to prevent recurrence in future programs.- Ensure lessons learned are captured and implemented across similar processes (Read Across).- Participate in customer calls and provide technical justification and responses to escalations.- Support traceability and integration between systems (Leak Test, CT Scan, EOL, Safe Launch).- Ensure compliance with customer-specific requirements (BMW, Ford, GM, Stellantis).
- JOB PROFILE & EXPERIENCE

PROFILE

Industrial, Mechanical, Mechatronics En

📌 Problem Solver (Ramos Arizpe)
🏢 Borgwarner
📍 Ramos Arizpe