Administrativo10

About our company

Confie is the largest independent personal lines insurance agency and broker in the United States—serving customers nationwide. In 2010, we established our Shared Services Center in Tijuana, Baja California, creating a world-class operation built to efficiently support our customers, drive innovation, and develop exceptional talent. Since then, our Mexico operation has become a vital extension of our organization, strengthening the work that powers our U.S. business and elevating the experience of customers across all 50 states. Today, more than 1,800 team members—both on-site and remote—help fuel our success with a focus on quality, consistency, and operational excellence.

Our growth reflects a deep investment in technology, continuous improvement, and—most importantly—our people. We foster an inclusive, fast-paced, and collaborative culture where employees are encouraged to grow and build long-term careers with a company shaping the future of insurance.

Job Responsibilities:




- Maintain network SLA standards while troubleshooting day-to-day tickets, while pro-actively monitoring and responding to prevent network related issues.
- Configuration of Cisco device (Routers, Switches, ASA) from scratch, perform tests and deployment of network presented.
- Responsible to oversee, create and maintain comprehensive documentation for all implemented network systems and update for each system change.
- Responsible to plan, manage, and execute after hour network maintenance with mínimal or no impact to company operations.
- Responsible for managing outsourced network support vendors.
- Responsible to manage and deliver multiple projects within expected due dates, ensuring to keep all parties involve informed of progress /obstacle
- Evaluate, recommend, plan, and implement new technologies and procedures

RequirementsExperience:
- 3+ years of hands-on experience in network deployment, managing/maintaining and troubleshooting networking pro

📌 Network Support Analyst (México)
🏢 Confíe Tijuana
📍 México