Your Team Responsibilities

The Client Service Senior Associate provides advanced product support to clients and prospects, serving as a key resource for complex inquiries. Through extensive experience with MSCI’s Private Assets solutions, this individual applies deep product and investment knowledge while strengthening client relationships and delivering high-quality service.

This role focuses on the Private i product, MSCI’s Private Assets investment analytics platform, which equips clients with clear, actionable insights to manage private investments and their liquidity with confidence. The platform unifies and enhances extensive private asset datasets in a centralized environment, enabling efficient access to critical information. Clients can clearly assess the performance of individual funds or entire portfolios, evaluate risk across sectors or regions, and benchmark portfolio performance against one of the industry’s most comprehensive private capital datasets available.

Your Key Responsibilities
- Acquire a thorough understanding of the Private i platform,



as well as the rest of the MSCI Private Assets product suite, and how our products fit into client organizations and their processes
- Serve as an advocate for MSCI to the client, as well as an advocate for the client within MSCI
- Provide first-tier product support, addressing product-related inquiries from clients
- Participate in developing client relationships through proactive follow up on issues raised by clients
- Support consultants calls and lead platform training sessions
- Coordinate with teams internally to help shape the product roadmap, validate platform behavior, and on other projects as needed

Your skills and experience that will help you excel
- A self-starter and highly motivated, ability to work individually and within a team.
- Bachelor degree in Finance, Economics or similar field
- 6-8 years’ experience in Financial Services.
- Excellent English communication and written skills.
- S

📌 Private Capital Client Service Senior Associate (Monterrey)
🏢 MSCI
📍 Monterrey