Site Reliability Engineer - 100% Remote in Mexico

Since its founding in 1996, CTC has grown into a trusted general partner in AI & ML, Enterprise Applications, Digital Services, Managed Services, and Business Services. With headquarters in Detroit, Michigan, CTC has a team of over 2,000 experts worldwide. We empower more than 100 organizations to tackle complex challenges and transform them into sustainable competitive strengths--driving innovation, efficiency, and growth every step of the way. Our strengths have always been Commitment to Customer, Commitment to Colleagues, and Commitment to Community (CTC).

We’re looking for a technical leader who thrives at the intersection of software engineering, automation, and systems thinking — someone who can influence strategy while still diving deep into hands‑on engineering.

What You’ll Do

Build & Evolve Reliable Infrastructure
- Design and implement highly available, scalable, fault‑tolerant systems.
- Partner with engineering teams to define and enforce reliability standards and best practices.

Automate Everything




- Automate provisioning, configuration, and deployments using IaC and CI/CD pipelines.
- Collaborate with developers to build frictionless, automated delivery workflows in GitHub.

Drive Observability & Performance Insights
- Build and enhance full‑stack observability solutions.
- Use analytics and monitoring tools to proactively detect issues and optimize performance.
- Own the incident lifecycle: response, coordination, communication, and resolution.
- Create and maintain incident response playbooks and escalation paths.

What You Bring
- 5+ years as an SRE or similar engineering role.
- 4+ years working with Azure in production environments.
- 4+ years supporting enterprise‑scale applications.
- 3+ years building observability solutions (Grafana, Elastic, Splunk, Prometheus, etc.).
- 2+ years building CI/CD pipelines in GitHub.
- Strong programming skills in Python, Go, Java, or C# (automation‑focused).

📌 Site Reliability Engineer (Estado de México)
🏢 CTC
📍 Estado de México