Sales Support Specialist

Location: Mexico | Work model: Hybrid.

Join ABB's Robotics business as a Sales Support Specialist. You will support the assigned Sales organization and customers throughout the proposal process.

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation – for you, your team, and the world. As a integral market leader, we’ll give you what you need to make it happen. It won’t always be easy; growing takes grit. But at ABB, you’ll never run alone. Run what runs the world.

We’re entering an exciting new chapter as ABB Robotics is set to be acquired by SoftBank Group, a globally recognized technology group focused on AI, robotics, and next‑generation computing.

This Position Reports To: Business Manager – Commercial & Operations

Your Role: Own the Challenge. As a Sales Support Specialist, you will play a key role in supporting the assigned Sales organization (division and market) and customers throughout the proposal process. You will act as a technical resource, preparing product and technology descriptions,



estimating costs, and compiling final documentation.

Key Responsibilities
- Provide technical guidance and solutions in response to inquiries from customers, sales channels, and Sales Specialists regarding ABB products, systems, and applications.
- Conduct analytical and diagnostic assessments to identify optimal technical solutions that meet customer needs and address complex inquiries.
- Support the development and maintenance of new sales opportunities, resolve specific customer issues, and contribute to achieving targets related to orders, Net Price Variance (NPV), and Net Promoter Score (NPS).
- Ensure budget goals are met, including volume targets and profitable growth, across all assigned product groups and markets.

Qualifications
- Minimum of 3 years of experience in automation or robotics.
- Experience in customer service.
- Intermediate to advanced English proficiency.
- Willingness to travel.
-

📌 Sales Support Specialist (San Luis Potosí)
🏢 ABB
📍 San Luis Potosí