SWBC is seeking a talented individual to assist in ensuring accurate and timely execution of business transactions by clearly understanding customer’s needs and the end-to-end revenue, receivable, and collection processes. This role evaluates, monitors, and validates accounts receivable transactions and activities to ensure accuracy and adherence to guidelines and mitigation of operational and financial risk.
Overview
Responsibilities
- Works collaboratively with other departments providing resolution and a positive experience for a variety of customer service situations, including Account Managers, Producers, Information Technology, Financial Institution Group, and Treasury.
- Provides methods to improve processes, including streamlining and automating tasks to reduce manual intervention and decrease potential errors.
- Provides open communication and training with staff and peers in neighboring departments.
- Generates both system and manual invoices in Workday and AS400, including electronic cash management (ECM), collections, AnyHour, Pago, Skip Tracing,



Recovery1 platforms as well as adjustments, refunds, credits and writeoffs.
- Produces and distributes monthly administration fee reimbursement statements offering customized distribution for a variety of customers with an array of requirements.
- Assists management in evaluating appropriate risk management and controls.
- Creates and maintains customer account information in AS400 and/or Workday for the majority of SWBC business units.
- Maintains customer contact information, including addresses, emails, banking and distribution requests.
- Prepares and clears all reconciliations for SWBC accounts receivable.
- Applies customer payments in Workday and AS400, while researching and resolving discrepancies.
- Automates and creates efficiencies for accounts receivable activities, including invoicing and reporting.
- Conducts regular testing and troubleshooting of key department software, including Workday, AutoPil

📌 Accounts Receivable Analyst II (Monterrey)
🏢 SWBC MEXICO
📍 Monterrey