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At CoreX, we are seeking a Principal Engagement Manager who will provide a rapid path to success and ongoing value for our customers. The Principal Engagement Manager utilizes the ServiceNow Implementation Methodology.
This role plays the lead role in planning, executing, monitoring, controlling, and closing projects. They are accountable for the entire project scope, project team, resources, and the success or failure of the project. They collaborate with all involved personnel, most importantly the Stakeholders and Project Team Members.
This is a remote position; however, occasional attendance at client meetings may be required as needed. Therefore, preference will be given to candidates based in Mexico City.
What you get to do in this role:
- Understand the outcomes that our customer wants to achieve with the project and ensure that the project deliverables have a tangible, positive impact on these outcomes.
- Manage the customer expectations on the project outcomes,



progress, and scope (changes).
- Provide a single point of contact. Provide a point of contact for the internal organization and for customer program management counterparts to help lead and drive collaboration and efficient decision-making. Motivate your team to deliver to their best abilities and provide a great customer experience.
- Accelerating time to value. Rigorous program management and quality assurance lead to program efficiencies that generate cost savings and speed business outcomes.
- Program management expertise & innovation. Deliver program management expertise based on experience, continuous learning, and in-depth knowledge of ServiceNow methodologies.
- Managing the schedule. Customers will receive a sound governance model coupled with rigorous execution of this model throughout the program lifecycle.
- Proactive scope management. Ensures the team focuses on program vision and s

📌 Senior Program Manager (Ciudad de México)
🏢 CoreX
📍 Ciudad de México