Operations Technology Technical Support Engineer (Warehouse OT/IT)

As part of Maersk’s IT Transformation, we’re centralizing the management of (ML) IT activities. To ensure that each region has focused IT support, we’ve established lean, empowered Account Management teams. The WSM Technician role is key within these teams, responsible for delivering hands‑on IT support to business customers across both office and warehouse environments, including Operational Technology (OT) devices critical to logistics operations.

About the role

You will play a critical role in supporting warehouse and office operations by providing hands‑on IT and OT technical support in a fast‑paced logistics environment. As a WSM Technician, you will ensure that all operational devices—such as scanners, printers, and workstations—are fully functional, properly maintained, and aligned with business needs. You will work closely with general support teams, local operations, and vendors to maintain system stability and enable seamless warehouse workflows across multiple shifts.

What We Offer




- Above‑law benefits including savings fund, food vouchers, and medical and life insurance
- Opportunity to work in a dynamic, operations‑driven warehouse environment with modern IT and OT technologies
- Exposure to global teams and collaboration across IT, OT, and logistics operations
- A hands‑on role with real impact on daily business continuity and efficiency

Key Responsibilities
- Provide onsite IT and OT support for incidents and service requests that require physical intervention
- Manage and maintain desktops, laptops, printers, servers, and network infrastructure equipment
- Support warehouse devices including RF scanners, barcode scanners, label printers, and workstations
- Perform install, move, add, and change (IMAC) activities for IT and OT assets
- Track, audit, and manage lifecycle of IT and OT assets, ensuring inventory accuracy and compliance
- Troubleshoot warehouse systems and applications

📌 Operations Technology Technical Support Engineer (Cuautitlán Izcalli)
🏢 Damco Spain
📍 Cuautitlán Izcalli