Portcities is seeking a driven and hands-on Delivery Manager—consulting to lead our Mexicoconsulting team. This role is pivotal to ensuring high-quality project delivery in line with our methodology, maximizing consulting income, and maintaining a professional and performance-driven environment. You will be responsible for team performance, project execution, and customer satisfaction, directly impacting the business'sprofit & loss.
Job Description
Drive Consulting Income
- Monitor and improve the team's invoiceability.
- Be involved and accountable for the consulting income:
- Ensure the team is invoiceable and find projects if this is not the case. Fight and defend the invoiceability of your team.
- Support the sales team in closing deals by providing delivery insights and building confidence in our execution.
- Identify and negotiate change requests to minimize credit notes and maximize revenue.
- Forecast consulting income accurately and track deviation from the plan. Take timely corrective action if a deviation occurs.




- Ensure proper resource booking and project allocation to optimize team utilization.
- Ensure strict control of project scope and deliverables.

Customer Satisfaction
- Guide the team to better manage client relationships through clear communication, transparency about risks, and delivery of high-ROI solutions.
- Create a sense of urgency and responsibility within the team to foster proactivity and responsiveness.
- Personally handle escalation when team leaders or consultants are unable to resolve issues independently.
- Be actively involved in critical negotiations (protect customer relationships and Portcities)

Team Development
- Lead and mentor the consulting team to ensure performance and development.
- Oversee coaching and implement performance management processes in line with company expectations.

Professionalism & Culture
- Ensure compliance with internal policies (e.g., timesheets, WFO/WFH, work schedules).
- Promote a culture of acc

📌 Delivery Manager — Mexico Growth (Estado de México)
🏢 Port Cities
📍 Estado de México