Project Brief

We are partnering with a general healthcare IT consulting firm – a recognized leader in Epic implementation and support – to build a nearshore delivery hub in Mexico and Costa Rica. This team will implement, configure, and support Epic EHR systems for major US hospital networks. You will be an early member of a team projected to grow from 8–10 analysts in Year 1 to 100+ by Year 2 – this is a ground‑floor opportunity in a high‑stakes, high‑visibility engagement.

Must‑Haves
- Epic certification or proficiency in one or more Revenue Cycle modules: Resolute PB, Resolute HB, Grand Central, Prelude, or Cadence
- 2+ years of hands‑on experience configuring or supporting Epic Revenue Cycle workflows
- Solid understanding of healthcare financial operations: patient registration, scheduling, billing, claims, and collections
- Strong English proficiency – professional‑level verbal and written communication for daily collaboration with US‑based teams and hospital clients
- Based in Mexico or Costa Rica, available to work full‑time from a secure, on‑site office




- Valid US visa or passport – travel to Madison, Wisconsin for Epic certification training is required

Nice to Have
- Experience with healthcare insurance verification, coding, and claims management
- Prior background in EHR implementation, go‑live support, or system optimization
- Experience working with US‑based clients or in nearshore delivery models
- Knowledge of HIPAA compliance and healthcare data security standards
- Bachelor's degree in Healthcare Administration, Health Informatics, IT, or a related field
- Experience on other EHR platforms (Cerner, Allscripts, MEDITECH) with strong healthcare domain knowledge

What You Will Do
- Configure and optimize Revenue Cycle workflows within Epic – including patient registration, scheduling, billing, claims, and financial reporting
- Partner with clinical and financial teams to gather requirements, analyze workflows, and implement system changes
- Support

📌 Epic Access (Estado de México)
🏢 OneSeven Tech (OST)
📍 Estado de México