12 ago
|
Wpp
|
Ciudad de México
12 ago
Wpp
Ciudad de México
WPP is embarking on a major 3‑year transformation to simplify, modernise, and unify its technology platforms across the group. This change is critical to enable cost‑effective transformation, accelerate adoption of AI, data, and digital platforms, and ensure consistent delivery of value and benefits across all agencies and markets.
Workday is a cornerstone of this transformation, providing a single, modern system of record for people data and for driving efficiency through our operations and finance functions. By standardising core processes, improving data quality and enabling better insights, Workday supports consistent ways of working, stronger governance and future‑ready capabilities, while creating the foundation for scalable change, automation and AI‑enabled decision making across WPP.
Why we’re hiring
We are looking for a Workday HCM Consultant with core HCM and absence/time tracking experience to join the Workday Services Team providing post go‑live support.
Reporting to the Workday Services HCM Product Manager,
the purpose of the role is to deliver high‑quality advice and support across Workday HCM, including diagnosis and resolution of issues raised by colleagues, creating and maintaining organisations and structures, and configuration across core HCM, absence, compensation and organisations.
What you’ll be doing
- Manage complex change requests, establish the underlying problem, propose options and fully document the solution
- Diagnose and resolve core HCM, absence, compensation and Time Tracking issues raised by the business
- Support integral merger activities and deployments
- Manage tickets from assignment, including P1 or P2 incidents, taking to production, keeping the requestor informed at all times
- Provide guidance to our team of analysts when troubleshooting complex issues
- Professionally manage escalations should they occur and communicate with senior stakeholders
- Provide functional expertise and guidance to our People Teams
- Accountabl
📌 Workday HCM Consultant (Ciudad de México)
🏢 Wpp
📍 Ciudad de México